Archive for the ‘ Home ’ Category

Bringing QR Codes to Life

QR codes are everywhere you look.  Even Heinz Ketchup bottles have been accessorized with one.  However, the story stays the same with these Pac-man looking boxes.  They often lead to landing pages that do little to bring the brand story to life.  QR codes continually push the same message, and only to smartphone users.  Very few brands use them to actually take their story to the next level.  However, there is hope.

Some companies are incorporating logos into QR codes.  This not only helps raise brand awareness, it also adds a little flare and color to a not-so-appealing box.  Companies such as Shell and Best Buy have taken advantage of this technology.  But, some worry that decorating codes this way won’t work. Testing is the only way to make sure that the logo isn’t covering too much of the actual QR code.  The main thing is to make sure the three large corner boxes aren’t covered.  If these can’t be scanned, all is lost.

Beyond incorporating logos, SpyderLynk recently evolved the QR code into the more aesthetically appealing SnapTag.  With SnapTags, the company’s logo stands front and center and is enclosed by an encoded ring.  Each ring is personalized and helps consumers interact with the brand through promotions, discounts, or company news.  SnapTags allow a brand to come to life.  They can be any size and placed just about anywhere.  SnapTags are also much more flexible when it comes to re-coding.  You can change where the QR code sends someone without redoing the code, which then eliminates the cost of reprinting.

When I started looking into SnapTags, I found an article on how Glamour used one on its September 2011 cover.  Low and behold, I just so happened to have that issue.  Unlike the QR Code, you can access the contents of the SnapTag by using a scanner app OR by taking a picture and texting it.  This opens up the possibility for consumers without smartphones to check out different companies.  On the Glamour cover, there’s a 5-digit number to text the SnapTag to.  After a quick snap and send, I received a text message that said “Watch Glamour’s exclusive Rihanna video!” with a link to the video.  Viola!  As simple as that.  And if Glamour wants to use this same SnapTag for a different month’s cover, it can leave the same ring and logo but re-code it to lead to a different link.

So, between plain QR codes, QR codes with logos, and SnapTags, what’s inhibiting these tools from taking off and bringing brands to life?  One issue could be that people just don’t know what they are or what opportunities they hold.  They are also relatively time-consuming.  For some smartphone users, it’s faster to “Google” the brand they’re looking at rather than trying to figure out that scanner-app-thingy on their iPhone.

It may be that QR codes have been incorporated into traditional media outlets, but in the wrong ways.  There was a billboard by our office that had one and every day I drove by thinking “how the heck am I supposed to drive AND scan that?”  It’s not about placing them on everything, but about using them where they need to be and where they are accessible.

Samuel Adams did just that over this past holiday season.  Instead of using a “standard” placement, such as their bottle or box, they took it to the next level and incorporated their QR code on a bar coaster.  But not just any bar coaster.  This Samuel Adams coaster had four panels that when folded, showed a different image each time. One panel had the QR code on it that led fans to a mobile page where they could sign up for a coupon towards a Sam Adams glass.  Not only was Samuel Adams engaging consumers at their point of purchase, they took an ordinary object and turned it into an interactive marketing tool.  Genius!

It’s going to take more time for QR codes to catch on across a broader audience, but we’re moving in the right direction.  Given the fast pace of technology, something will definitely come along to compete.  QR codes will need to be one step ahead of the game to stay afloat.
In addition to updates to maintain relevance and capture interest, what’s the biggest obstacle that needs to be conquered?  Placing them for a purpose, not just “because,” to better assist the brand. The more strategically placed they are, the more scans a code will receive, and the more life the brand will have.

Operation: Product Blizzard

Watch the movie Driven. See how many brands you can count and try to recall those brands a couple days later, or heck, ten minutes later. I doubt you’ll remember much. According to Martin Lindstrom, author of Buy.ology, there are a total of 103 brands squeezed into the 117-minute film. The viewer is being exposed to a brand every 60 seconds. Information overload!

Have marketers forgotten that the purpose of programming is entertainment? Millions have been wasted in poor product placement and the trend continues to rise. Leslie Moonves, Chairman of the CBS Corporation, predicts that in the near future about 75 percent of primetime network shows will have products and plotlines that are paid for by advertisers. The result is that the viewer, as Lindstrom calls it, will become “snow blinded”. Brand oversaturation will affect the overall recall rate of products that viewers are exposed to in a movie or television program. We must become smarter as marketers and stop wasting our client’s money.

There is a way to avoid this trap. Lindstrom’s study of the brain revealed some interesting insights that can help marketers drastically improve the way they feature products. Consider this when deciding on investing in product placement.

First does your product fit with the storyline? Lindstrom discovered the brands that were not an integral part in the story had a low recall rate. Unless your product has a reason for being there, don’t waste your time or money. If you’re a cosmetic company, don’t feature yourself in the next Die Hard it doesn’t make sense. To get the most out of your money, your product has to play an integral part in the story.

Second, be mindful of other brands. If other brands are more important to the story than yours, it will affect viewer recall. Lindstrom found that products that played an integral part in a show or movie had a “double-barrel” effect; not only do they increase recall rate, but they also decrease viewer ability to recall other brands. Bad news for any product that is featured arbitrarily in the background.

I just purchased season six of It’s Always Sunny in Philadelphia. Watching through the episodes it wasn’t hard to notice one of its big sponsors, Coors Light. Throughout the season, you can see their logo strategically placed throughout the bar and in the hands of the gang while they toss back a few. This is effective product placement. While Coors is not an integral part of the story, it still fits in. Exposing the brand in every episode keeps the product in the subconscious of the viewer and carries over the gang’s characteristics to the brand. It communicates to the viewer that you will always have a good time with Coors. The product naturally fits in with the story and through reinforcement it stays fresh in the viewers mind.

As marketers we need to lessen our grip on creativity. We are desperate for our products to be seen, but you shouldn’t have to force it. Done right, a product should naturally fit into the story and have a good reason for being there. If the current trend continues, then expect a losing situation for everyone.  Entertainment will no longer be fun for the viewer and advertisers will see no gain because of brand oversaturation.

Until next time, this is the “Token Intern” signing out.

The Internet Ruined Cool

A few days ago that tweet caught my eye. It’s one more line item on the lengthy list of Things to Blame the Internet For. If there was such a list, it would probably wrap around the earth a few times and include things such as bad grammar and a lack of privacy. I’ll admit it, the internet doesn’t have a great rap sheet and I’m not sure it’s innocent on many of these claims either. Cool, however, is not something that has been ruined by the internet.

Let’s take a closer look at the statement because to me, it can be interpreted in two ways:

A. The internet has the ability to spread content to so many people, that once everyone has seen it, it is no longer cool.
B. The vast amount of online platforms for people to create, upload, and share their content has led to everyone copying one another.

Looking at each of those statements from an advertisers’ perspective, I see a world of opportunity. It may seem counter intuitive, but it should be our goal to get our clients’ brands to be so successful in the digital space that they are no longer cool. Think about it for a second. Can you imagine if your campaign was seen by so many people that everyone that was cool had seen it? Can you imagine if everyone started copying your ads and making their own to share with others?

The internet’s potential to ruin cool is the best thing advertisers could ask for. It is a breath of fresh air. One of the best examples of the internet ruining cool is Old Spice’s “The Man Your Man Could Smell Like” campaign. Either way you interpret the statement above, the campaign is guilty on both accounts. First, it spread to so many people that consumers felt that everyone had already seen it. If you watched those YouTube videos today, they probably wouldn’t be that cool anymore. Secondly, the campaign was copied by scores of people. I bet if you filmed another Old Spice knock-off commercial today, it wouldn’t be that cool. Thanks to the internet, Old Spice’s commercials aren’t that cool anymore. And I bet if you asked the CEO of Procter & Gamble, he wouldn’t care one bit.

All in all, the internet shouldn’t be blamed for ruining cool. It should be praised for giving advertisers our greatest challenge – ruining cool.

The Soup Kitchen

For the last six months we have been working here at MA to bridge the gap between our media strategy, and brand strategy. We have a vision that one day, brand planners and media planners will work together, to create GLORIOUS ad campaigns.  The team below is the start of this vision for MA.  We want to introduce you to each of them, and you can look forward to hearing from each of them here on the MA blog. 

Andy Whalen: The Golden Boy

Each day Andy puts on his big boy pants, and goes to work making brands famous.  Everyone loves Andy. He’s smart, and knows how to make clients feel comfortable.  More importantly, Andy knows a lot about advertising.  He reads all the trade blogs, follows everyone in the business on Twitter, and can send you the most amazing videos you have ever seen.  Andy is a digital kid who doesn’t see the difference between traditional and “new” media.

Kristin Altman: The Black Widow

New to the MA team this summer, Kristin is a senior brand strategist who will blow your mind with research and insights.  She may look harmless, but don’t let her fool you – she knows her shit and will call you out on it.  From new ways to harvest research, to new ways to create briefs, she is already changing MA soup kitchen life. On a side note, she will steal your passwords to research sites, don’t say we didn’t warn you. 

Amanda Bobel: The Face

Fresh out of school, and fresh off an internship at MA, we snagged Amanda up as soon as we could because she is a rare talent.  The type of person who can tell you awful news, and you are somehow still happy because she is just so damn friendly. She is a jr. media planner, and is working to embed herself with the brand planning  early so that she doesn’t learn bad habits.  She is smart as a whip, and will no doubt change the media world as we know it. 

Marife Macaseat: The Warden

Marife is the longest member of the MA team and she is a senior media planner.  She knows the ropes, and keeps us all in check.  Marife will plan you a media plan that is so organized, it will make you cry.  She is also the area neat freak – without her we would all be living in piles of trash and discarded coffee mugs. 

Caterina Faccianetti: The Wild Card

Caterina is the newest face to the kitchen, and she joins us as a media planner. She has been at many agencies across Phoenix and worked vendor side as well – so don’t even try to pull anything over on her – she knows the ropes.  Caterina knows media, but more importantly knows how to push vendors to do new things with their platform, and that is an amazing skill. 

Roving member: Justin Walstead: The Token Intern

Justin is brand new to the Soup Kitchen.  He joins us as an intern for the fall, and will work cross departmentally with the strategy, media, accounts, and creative teams.   

So that is the team.  We will post weekly, if not more, on new happenings in brand strategy and media worlds.  We love that we see our disciplines combining and evolving, and we want to share it with you all.   We are young, we are hungry, and we can’t wait to change the ad business.

Welcome to the Soup Kitchen.